FAQ

WHAT DAYS & TIMES DO YOU DELIVER?

Meals are delivered across the Chicagoland on the following:

Sunday’s between 6pm-8pm

 

IS THERE A DEADLINE FOR ORDERS?

Yes, please submit your orders a minimum of 3 days prior delivery date to ensure that your meals will be prepared on-time. (Thursday 8 PM). 

Any orders placed after the 3-day minimum period will automatically be scheduled for the following delivery day.

 

  

WHERE DO I PLACE MY ORDER

Simply add as many meals as you wish or one of our meal plans to your cart and proceed to checkout. We accept all forms of debit/credit. 

 

WHERE DO I PLACE MY CUSTOMIZED MEAL PLAN ORDER?

Please send an email to elizabeth@healthyhyouman.com and include your customized preferences (i.e. daily calories/macros, number of meals needed per week, dietary restrictions, any known allergies, full name, delivery address, preferred delivery date [see above for our delivery options], and phone number). An invoice will be sent after gathering all information.

 

IS THERE A MINIMUM ORDER $?

$75 minimum per order before delivery.

 

IS THERE A DELIVERY FEE?

Yes, there is a flat-rate delivery fee. If you live in the suburbs, but work/travel to downtown Chicago, we can deliver to alternative addresses, such as work offices, gyms, etc.

 

 

DO YOU OFFER PICK-UP OPTIONS?

Yes, we offer free pick-up at our Lincoln Square location Saturday 5:30pm-7:30pm. If you would like to pick up your order, please select “pick-up” at checkout. Our location address is 4925 N Lincoln Av.

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

All forms of debit/credit.

 

  

WHAT IF I NEED TO CANCEL OR PAUSE MY SUBSCRIPTION?

Any and all changes must be directly emailed to elizabeth@healthyhyouman.com by a minimum of 1 week prior to cancellation/pausing.  

 

 

DO YOU SHIP NATIONWIDE?

No. Our goal is to maintain everything as fresh as possible with local deliveries only and no box shipping for our meals. We are currently based out of Chicago only. However, healthy hYOUman’s goal is to spread our mission beyond Chicago and we are currently working towards expansion!

 
  

CAN CATERING BE DELIVERED ANY DAY?

Yes. Please email info@healthyhyouman.com to schedule, create your order, and request further information.